Adobe Creative Cloud Not Opening Mac

No Apps appear listed on the Apps Tab and you encounter a bulletin,


“Y’all don’t accept access to manage apps.”

Yous may meet this if the Adobe Artistic Cloud software has been installed on your computer by your Information technology Staff or if your computer is managed past your Departments It staff. This behavior is expected when the package used for the installation has been gear up for IT to Manage the software on the computer. Please contact

webstore@illinois.edu
for a solution.

Apps tab is missing

The apps tab may non be visible if the update feature has been disabled, after applying updates to the Adobe Creative Cloud Desktop Application or whatever other Adobe Artistic Deject application. Since the tab is missing you cannot manage your Adobe apps from the Creative Deject Desktop app. The missing tab may besides forestall fonts from syncing.

If the Apps tab is not visible in your Adobe Creative Cloud Desktop Application, y’all can restore it past post-obit this procedure.
Outset, make sure you can see all the hidden files and directories.

Windows

  • Quit the Creative Cloud Desktop app.
  • Scan to this location,
  • C:\Programme Files (x86)\Common Files\Adobe\OOBE\Configs
  • These files may be hidden on your estimator. You may need to enable your business relationship to see subconscious files.
  • Edit XML file there and set the value to truthful
  • Restart the estimator


Mac

  • Quit the Artistic Deject Desktop app.
  • These files may be subconscious on your computer. To navigate to a hidden binder, open the Finder awarding. Press Control + Shift + G to open a file search dialog and enter, for instance, “~/Library/”. Finder opens the subconscious folder.
  • Browse to this location,
  • /Library/Awarding Support/Adobe/OOBE/Configs
  • Edit XML and set the value to true
  • Restart the computer

Artistic Cloud Desktop App doesn’t open up, progress wheel just spins.

To ready this, delete the contents of the OOBE folder and relaunch the Creative Cloud desktop app

  •     Quit the Creative Cloud desktop app from the gear icon in the upper-correct corner.
  •     Browse to the following location based on your operating system.

        Mac Os: /Users/<user folder>/Library/Application Support/Adobe/OOBE
Note: The  /Users/<user binder>/Library/ is subconscious by default subsequently 10.7. Run into the notes above well-nigh how to discover these.

        Windows: C:\Users\<user folder>\AppData\Local\Adobe\OOBE
Notation: The AppData is subconscious with Windows default settings. See the notes above nigh how to find these.

  •     Delete the unabridged contents of the OOBE folder.
  •     Restart the estimator and launch the Artistic Deject desktop app once again.

    Note: The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt after launch.

Error message at Adobe.com when you try to install Adobe app.

You lot may see an fault “Permission may be required” while trying to install Adobe apps from Adobe.com.



This will occur if there are whatever Adobe applications on your computer that have the Update feature disabled. If you already have the Adobe Creative Cloud Desktop app, you lot may see that the Apps tab is missing.

If and so restore the apps tab.

Windows

  • Quit the Creative Cloud Desktop app.
  • Browse to this location,
  • C:\Programme Files (x86)\Common Files\Adobe\OOBE\Configs
  • These files may exist hidden on your calculator. You may need to enable your account to see hidden files.
  • Edit XML file in that location and fix the value to truthful
  • Restart the computer


Mac

  • Quit the Creative Deject Desktop app.
  • These files may be hidden on your computer. To navigate to a hidden folder, open the Finder awarding. Printing Command + Shift + K to open up a file search dialog and enter, for instance, “~/Library/”. Finder opens the hidden folder.
  • Browse to this location,
  • /Library/Application Back up/Adobe/OOBE/Configs
  • Edit XML and set the value to true
  • Restart the figurer

Then do the following to restore the update feature.

To set up this, delete the contents of the OOBE folder and relaunch the Creative Cloud desktop app

  •     Quit the Artistic Cloud desktop app from the gear icon in the upper-right corner.
  •     Browse to the post-obit location based on your operating system.

        Mac OS: /Users/<user folder>/Library/Application Support/Adobe/OOBE
Note: The /Users/<user folder>/Library/ is subconscious past default after 10.vii. See the notes above about how to find these.

        Windows: C:\Users\<user folder>\AppData\Local\Adobe\OOBE
Note: The AppData is hidden with Windows default settings. See the notes above about how to find these.

  •     Delete the entire contents of the OOBE folder.
  •     Restart the reckoner and launch the Artistic Cloud desktop app again.

Note: The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt later on launch.

For further assistance email
webstore@illinois.edu

Source: https://help.uillinois.edu/TDClient/37/uic/KB/ArticleDet?ID=1822