If yous’re having problems using the Messages app on your Android device, the following troubleshooting solutions should aid fix the problem.
Why Is the Messages App Not Working?
Y’all might come across bug texting if the Letters app is outdated or has bugs. Bug with your information programme or internet connection can also interfere with MMS and RCS messaging. Make sure yous have an active information plan or data connectedness.

Outdated operating systems, low device memory and storage, cellular service outage, and bug with Google Play services tin can cause issues with the Letters app.
Note:
The steps in this tutorial may vary based on your device’south model and operating system version.
1. Force Close and Reopen Messages
Manually force-quit the Messages app to terminate it if it’southward unresponsive or some features aren’t working. Your telephone volition launch Letters on a fresh get-go when you reopen the app.
- Tap and hold the
Messages app icon
and tap the
info (i)
icon to open up the Messages app carte.

Alternatively, become to
Settings
>
Apps & notifications
>
App info
(or
See All Apps) and select
Letters.

- Tap
Force Cease
and select
OK
on the confirmation prompt.

- Select
Open
and endeavour sending a text to ostend if the Messages app is functional.

two. Close Unneeded Applications
Applications volition run slowly if your device is low on retention. If Android Letters keeps crashing or won’t open, close all apps you aren’t using. That’ll aid free up valuable system memory for Messages to run smoothly.
Swipe up from the bottom of your screen and swipe up on the app you want to shut. To close all apps simultaneously, swipe from left to right through the app previews, and tap
Clear All
to close all apps.

Reopen Messages and check if you tin can text properly. Suppose the trouble continues, articulate Messages’ temporary files and app data and try again.
3. Set Messages every bit Default Texting App
If there’s more than i SMS app on your phone, brand certain Messages is your default texting application.
Become to
Settings
>
Apps & notifications
>
Avant-garde
>
Default apps
>
SMS app
and select
Letters.

4. Clear the Messages App Enshroud
Afterwards strength-closing, delete the app’s cache data and attempt again if Messages nonetheless isn’t working.
Open the Messages app menu (Settings
>
Apps & notifications
>
App info
>
Messages), select
Storage & cache, and tap
Clear Enshroud.

Open Messages and bank check if it works correctly. Otherwise, articulate the app’s information.
Select
Clear Storage
and tap
OK
on the confirmation prompt.

Deleting Messages’ data volition factory reset the app’s settings—spam protection, smart suggestions, fast reply, etc. but won’t delete text messages.
5. Update the Messages App
Yous might come across problems sending or receiving texts if the Messages app version on your device is buggy or outdated. Head to the Google Play Store and update Messages to the latest version.
Open up Messages folio on the Play Store, select
Update, and reopen the Messages app in one case the update completes.

vi. Downgrade or Uninstall Messages Updates
If Messages stopped working afterwards updating the app, the version you installed is most likely unstable, issues-ridden, or incompatible with your device. Sideload an older/stable version of the Messages app from reliable third-party APK download websites until Google fixes the bug on the new version. You lot can as well roll back an update directly from the Play Store.
Open Messages page on the Play Store, select
Uninstall, tap
OK
on the prompt, and open up Messages when the uninstallation is complete.

7. Update Google Play Services
Google Play services are crucial to the performance of Google apps and services in Android. Messages and other Google apps may malfunction if Google Play services are outdated. Head to the Google Play services page on your device and install whatsoever bachelor update.
- Open the
Settings
app, select
Apps & notifications, and select
App info
or
See All Apps.

- Tap the
three-dot menu icon
in the pinnacle-correct corner and select
Testify arrangement.

- Select
Google Play services.

- Expand the
Advanced
drop-downwardly menu, scroll to the “Store” section, and select
App details.

- Tap the
Update
button and open the Letters app once updated.

8. Free Up Storage
The Android Messages app saves SMS and MMS messages on your device’south internal storage. Low storage tin can mess upwardly your device’s messaging functionality. If you can’t send or receive messages, verify that your device has at least 10% of your device’south total storage bachelor.
Launch the
Files
(or
File Director) app to cheque how much free space your device has or from the Android Settings menu.
Open the
Settings
app and select
Storage
to see a preview of the free internal storage on your device. Select
Free Up Space
if your phone is depression on storage infinite.

Y’all’ll be prompted to delete duplicate files, former screenshots, blurry photos, big files, unused apps, and other unneeded storage-consuming files. Follow the recommendations on the page to free up space on your device.
9. Reboot Your Phone
Printing and hold your phone’s ability button and select
Restart
on the power card.

In one case your telephone is on, open the Messages app earlier any other awarding—particularly if you accept a low-retention Android device. That way, your device will have enough memory to run the Letters app smoothly.
10. Reinsert Your SIM Card
Google warns that Android may fail to send or receive messages if your SIM card is improperly inserted or aligned incorrectly in the SIM port. Shut down your phone, remove your SIM carte du jour, reinsert it to the SIM port, and power on your phone.
xi. Update or Downgrade Your Telephone
Software bugs at the operating system (Os) level can also ruin the functionalities of built-in and tertiary-party applications in Android. Connect your phone to a Wi-Fi network and follow the steps below.
Open
Settings, get to
System
>
Advanced
>
Organisation update,
and tap
Check for update
to install the latest Android OS version.

Sometimes, a new update introduces bugs on your device. If the problem with the Messages app started after updating your phone, downgrade your device’southward Os to the older/stable version.
Contact Your Cellular Carrier
The problem is probably network-related if you still can’t send or receive texts via the Messages app subsequently trying these troubleshooting fixes. Contact your network provider or cellular carrier to report the problem.
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Source: https://helpdeskgeek.com/help-desk/android-messages-app-not-working-12-fixes-to-try/