Apple Watch Stuck On Preparing Update

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Is your Apple Watch stuck on verifying or preparing when updating its watchOS? Some Apple Watch users are experiencing this issue when trying to update their Apple Watch.

When they endeavor to update their picket, and the verifying/preparing update bulletin appears, some Apple Watches freeze upwards and become stuck on that page, and won’t get away. Even though it may seem like you can’t get off this verifying screen, you can!

If your Apple Watch is stuck on verifying or preparing, information technology’south often because your watch does not take plenty storage space available. And then if yous free up some space on your lookout man, that should practice the pull a fast one on!

If your lookout man has plenty of space and you nonetheless get this problem, nosotros’re here to help gear up it. Follow these steps to resolve the upshot.

In a hurry?
in a hurry graphic

If time is short and you don’t need a thorough pace-by-step, follow these quick instructions to go your Apple tree Watch updated and unstuck from verifying!

  • Place your Apple tree Watch on its charger and check that it is charged to at to the lowest degree l percent
    before and while you update. Keep your Apple Watch on its charger until the update completes.
  • Make sure your watch has sufficient storage bachelor on the watch for the update. Delete any apps, music, podcasts, or other storage hogs to open up space on the watch and endeavor updating again.
  • Bank check if your sentry or iPhone asks for you to enter your iPhone passcode or Apple Sentry passcode, and if and then, enter information technology.
  • Delete sometime watchOS install files from your Apple Lookout man’s storage.
  • Force shut the Lookout app then try updating your Apple Watch again.
  • Restart both your scout and your paired iPhone.
  • Update directly from your Apple tree Watch, rather than via your iPhone (for watchOS 6+.)
  • Unpair and re-pair your Apple tree Scout.

Suggested Reading:

  • Apple Watch won’t pair because iPhone is out of appointment?
  • Apple Sentinel watchOS update too boring? Tips to speed up your update

you troubleshoot
Watch app stuck on verifying

Watch updates can take a lot of time, so information technology might not be stuck on verifying/preparing at all! Exist patient and wait, particularly if it’southward been “stuck” on this screen for less than a few hours.

If it’s been more than than a few hours and you yet see the verifying or preparing bulletin, nosotros still call up it’s best to expect for a day or overnight.
iPhone Watch app stuck on preparing Apple Watch update

While you wait, it’southward as well a good idea to check Apple tree Servers to see if in that location are any reported problems. When a new watchOS update releases, the offset few days are always jam-packed, and interruptions or irksome updates are quite mutual.

If yous’ve waited for a twenty-four hours or more and that message is still there, and at that place aren’t any bug reported on Apple’s servers, and so try some of our troubleshooting tips or reach out to Apple tree Support.

Please think that in that location is always a hazard in bricking your Apple Watch, especially when experiencing problems with updating.
So tread advisedly.

If you see that the update is
installing rather than verifying or preparing, exercise not interrupt it!

watchOS installing on Apple Watch
If you lot see that a watchOS update is installing (either of these graphics,) do not troubleshoot, restart, or otherwise interrupt it!

When stuck on the installing screen for more than a day (or overnight,) contact Apple Support.

Bank check your Apple Watch’s storage infinite (if possible)

storage graph apple watch

The primary crusade for this issue is your Apple Watch not having enough storage space to support the new update. Some updates demand at least iii GB of space available.

And so, go and bank check your spotter’s storage infinite (if you tin navigate in the Scout app or on your spotter.)

To practice so, on your watch, get to
Settings, select
Full general, and tap
(orUsage.) Or, in your iPhone’s Watch app, go to
General > Storage.

If it shows your watch’s storage space is low, yous have some options on how to open up your storage.

You can either disable the apps that consume the most storage. Or, you tin delete any unnecessary items on your watch.

Typically, music and podcasts take upwards a lot of space. See this article for additional tips: Cannot install update for Apple Watch? Demand to free upwards storage first?

After cleaning up some space, restart your Apple tree Watch and try updating information technology again. Your watch should download and complete the update later on doing so.

Follow these strategies starting time to set up watchOS updates stuck on verifying or preparing

#1 Cheque if yous demand to enter your passcode
type in your passcode on your apple watch

Sometimes it’south as elementary as inbound your sentry’s passcode or your iPhone’south passcode.

So check both your phone and your lookout man to see if you need to enter your passcode.

I’ve personally had a lot of problems with updating my Apple Watch due to passcode issues, so I now turn my passcode off before I begin whatsoever watchOS update. If you desire to do this too, become to the
Scout app > My Picket > Passcode
and temporarily plough it off.

#ii Make sure your iPhone is nearby

iPhone and apple watch

One reason why your Apple tree Spotter isn’t updating might exist because your iPhone isn’t close enough to your lookout man. Both devices need to be near one another to update.

I often accept to identify them about on pinnacle of each other to become my watch to update! And then movement them closer, but go along your watch continued to its charger.

If your iPhone and Apple tree Watch are close to one another, consummate the next step.

#3 Verify that your Apple Watch is charging and continued to power

Whenever you lot update your Apple tree Watch, the scout needs to connect to its power source. To run the update, your Apple tree Picket must have at least 50% of its battery charged.

But if your Apple Lookout is charging and its battery is at fifty% or more, then check its WiFi settings (if possible.)

#4 Enable WiFi (if possible)

WiFi on Apple Watch

Your Apple Sentinel should exist connected to WiFi to update. If you can navigate your Apple Picket, check your Apple Watch’s WiFi connexion by going to the Settings app on your picket and tap WiFi.

Then select the network you lot want to join, type in the countersign if necessary, and tap Join. If your WiFi connection is fine, go to the adjacent step.

#five Delete old install files from the watch app

You may have an old watchOS install file hanging effectually, taking up precious storage on your watch and causing a host of other problems as yous try to update your watch.

To beginning fresh, it’s all-time to delete these onetime files and so your watch gets the latest watchOS update directly from Apple tree’s Servers!

  1. Open up the Watch app on your iPhone, tap
    Full general > Usage > Software Update.
  2. Scroll down and locate
    Software Update.

    1. If you don’t run across this file, skip this section.
      watchOS updates in Apple Watch storage
  3. If y’all have this file, tap on it and cull to
    that update file.
    Old watchOS updates remove them from your apple watch storage
  4. After you lot delete the file, restart your Apple Lookout.
  5. Now, attempt to download and install the watchOS update over again.

Force shut the Sentry app

Although we usually don’t recommend forcefulness closing apps, in this circumstance where your sentry and the Watch app seem stuck on verifying the update, it often works.
force close the Watch app on your iPhone

To force shut the Sentry app, swipe up from the bottom of your iPhone or double press its home button to open up the app switcher. Locate the Lookout app preview and then swipe it off the top of the screen. That’due south it!

In one case airtight, restart your phone and open the Watch app again. Endeavour the update one more time.

Restart both your lookout and your paired iPhone

how to restart the apple watch (not forced restart)

Sometimes restarting your devices can practise the play a joke on. To restart your Apple Picket hold downwards the side button and slide the power off push button.

To restart your iPhone, hold down both the side (ability) and book down buttons until the power off slider appears on the screen. So slide to power off.

When restarting your Apple Scout or iPhone, you should turn your device off for a minute or two and and so turn it back on.

Start with turning on your iPhone. Once information technology’due south fully on, power up Apple tree Sentry.

After restarting your devices, try updating again.

Try updating your Apple tree Watch directly from the watch

Download and install Apple Watch update on the watch itself

If you aren’t having any luck updating your Apple Watch from the Apple Picket iPhone app, endeavour updating direct from your scout instead.
With watchOS 6 or afterwards, you can install Apple watch updates without your iPhone.

  1. First, cheque for and delete any one-time watchOS install files.
    1. Open the Watch app on your iPhone, tap
      General > Storage (or Usage) > Software Update, ringlet down and delete the
      Software Update
      file, if nowadays.
      delete the install files for watchOS from iPhone Watch app
  2. After you delete the file, place your scout on the charger and charge to at least l%, then try to download and install watchOS again.
  3. To update your Apple Watch on the watch, become to
    Settings, then
    Full general, and select
    Software Update.

Unpair your Apple Sentinel using the Watch app
apple watch unpair from iPhone

If aught worked, unpairing and re-pairing your watch oft helps update your Apple Watch to the latest watchOS update.

When you unpair your watch, information technology
automatically creates a backup
of all your watch’south content so that yous won’t lose any data.

  1. To unpair, open the Picket app. Choose the
    My Sentry tab
    at the bottom, then select
    All Watches.
  2. Tap the information “i” icon side by side to your sentry, and so tap
    Unpair Apple Scout.
  3. Confirm you want to unpair your watch.
  4. If your sentinel supports cellular data, cull to
    Keep Plan.
    Apple Watch cellular plan options when unpairing watch from iPhone
  5. Enter your Apple ID and password, if requested.
  6. Wait for Apple to make a backup of your watch and so begin unpairing.
  7. Once unpaired, re-pair your watch and restore your recent backup.
    restore Apple Watch from backup after re-pairing it to iPhone
  8. If y’all see a bulletin to update the watchOS version, allow that update.
  9. If your scout didn’t update during the pairing process, tap
    Settings > General > Software Update
    and try to update.

If you lot yet get stuck on verifying or have other issues updating (like storage issues), follow steps 1-half dozen once more. But this time, afterward unpairing, choose toset upward your Apple Sentry as new.

Once updated, rerun through the steps and restore to your earlier fill-in.

For more guidance on updating your watch, come across this commodity: Apple Lookout man watchOS update too slow? Tips to speed upwardly your update


If your Apple Scout is still stuck on verifying or preparing its watchOS update, contact Apple Support or visit your local Apple store. Permit them know what steps you lot’ve already tried unsuccessfully.

Have you lot encountered this consequence? What did you do to resolve information technology? Let us know how you fixed information technology in the comments below.