We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you lot feel safe every fourth dimension you ride.
And with Uber, your destination is at your fingertips. Only open the app and enter where you want to go, and a nearby commuter volition help you get in that location reliably.
Notice A RIDE FROM Nigh ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-costless. Asking a ride on demand or schedule one ahead of time.
Detect A RIDE TO Nigh ANYWHERE
Whether you lot’re looking for mode, space, or affordability, Uber tin assist you find the perfect ride to fit your needs:
Bask elegance and premium features with Uber Black
Ride with actress room (and more of your friends) with UberXL
All of these transportation options and more than are available in one place with the Uber app.
SEE Toll ESTIMATES
With Uber, you tin run across your cost estimate upwardly front before booking. That means you’ll e’er have an idea of what you’ll pay before requesting your ride.
YOUR SAFETY DRIVES Us
We’re committed to making every trip with Uber as safe equally possible. That’s why—in addition to our Door-to-Door Safety Standard—we’ve congenital new safe features and updated our Customs Guidelines for respectful and positive experiences.
You lot can share your trip
Give your loved ones peace of listen while you’re on a trip—you can share your location and trip status and then they know y’all made it to your destination.
You tin can contact emergency services
Y’all can telephone call your local authorities directly from the app, and your location and trip details volition be displayed so you can quickly share them with emergency services.
TIP AND RATE YOUR Driver
Later on every ride, you tin can submit a rating along with comments. You lot tin likewise let your commuter know you appreciated your experience by calculation a tip for them right in the app.
Not all products are bachelor in all markets.
To meet if Uber is available in your city, visit https://world wide web.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Similar united states of america on Facebook at https://world wide web.facebook.com/uber.
Have a question? Visit uber.com/assistance.
What’due south New
Nosotros update the Uber app equally often equally possible to arrive faster and more reliable for y’all. Here are a couple of the enhancements y’all’ll find in the latest update:
– Updates to better localization beyond the app
– Diverse bug fixes & improvements
Love the app? Charge per unit us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.
Ratings and Reviews
Over Information technology
It’s been a skillful run but I’chiliad over it. As of recent, I go on having to gild my rides twenty-30 minutes early to become to work on time and even then, I don’t go to work on time. People are so in a bustle to accept a ride that they accept rides knowing they are 30 minutes abroad and in the centre of dropping off someone else instead of letting the ride go to another person. I watched a person PURPOSELY drive in the opposite direction of my selection up location after they dropped off the other rider (this was after I waited for about 15 minutes). Information technology went from 13 minutes away to 28 all because the person seemed to continue driving habitation instead of just cancelling. That’s ridiculous! The day before that I had another commuter who decided to accept a ride knowing they were thirty minutes away and I ended up cancelling because fifty-fifty when fifteen minutes passed they still hadn’t dropped off their other rider. I tried to hold on because I love Uber and information technology’due south perks, merely it’s not worth it with the recent surge of crappy drivers. There’s no support number and I couldn’t even report the person who collection in the opposite direction of my pick up location. I’chiliad done. Account deleted. I’ll be with Lyft from this point forwards and I hope to have no bug.
Use at your ain risk!
I heard so many good stories most people using Uber and being pleased with its service, but when my wife and I reached Los Angeles and decided to use information technology I constitute out the harsh reality. Unfortunately, Uber has become a master of charade using its large user base to suggest conviction, simply after getting a quote for a little over 40 dollars, my wife and I concluded up getting charged almost 100 dollars because of deviation in “time” and “distance.” I would be fine if that were the truth, but instead we had a driver that wasn’t focused and missed his leave, so his telephone died and we had to use our own phones to guide him. This resulted in u.s.a. having to bulldoze some other 30 minutes just because their own driver didn’t programme ahead or pay attention to the route. I volition NEVER use Uber once more because the but thing they did to “fix” the problem was requite me five Uber bucks without any notification and then ignore whatsoever requests sent via app to notice a proper resolution. So much for client “support.”
Afterwards a few days of trying to discover out how to talk with back up staff directly I was able to achieve a satisfying solution. I believe the all-time mode to avoid situations like this would be to make the app send a notification when support staff message you, instead of you lot having to dig and find out where to talk to them. Because of their understanding I may use Uber again, but merely be wary about knowing where to contact anyone in example of a bad ride.
Hi, we are deplorable to hear that your experience with the fares, commuter-partner, and our support team response was not up to the marking and we’d desire to amend the same for you. Drop more details regarding the same and we’d do the needed.
Information Used to Rails You
The following information may exist used to runway you beyond apps and websites endemic by other companies:
Data Linked to Y’all
The following data may be collected and linked to your identity:
Privacy practices may vary, for instance, based on the features y’all utilise or your age. Learn More
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