How To Restart Z Fold 3

3 generations in, and the Samsung Milky way Z Fold 3 is the best foldable smartphone Samsung (or anyone else) has crafted. It improves on the durability of the Z Fold two, offering IPX8 water resistance, Gorilla Glass Victus, and “sweeper” bristles within the hinge to continue out dust and increase the phone’south longevity. Information technology’s also an excellent accommodating device in its own right, boasting a Qualcomm Snapdragon 888 processor and a versatile triple-lens rear camera organisation. On top of this, the folding display is enormous, making it great for multitasking and productivity, watching Idiot box and media, and impressing your friends.

Of course, as state of the art equally the Z Fold 3 is, it may not be entirely free of teething problems and technical hitches. Fortunately, we’ve put together a list of mutual Samsung Milky way Z Fold 3 problems and how to fix them. This details everything from bombardment drain problems to problems with Samsung Pay, helping yous to make the most of your new phone without letting minor snags spoil your enjoyment of it. As is the case with our problem-solving pieces, this article will be updated as we encounter new common problems, so please check back if an issue you’re experiencing isn’t currently covered.

Issue: Various problems following Android 12 update

Following December’southward Android 12 update, many Galaxy Z Fold three (and Z Flip 3) users on Southward Korea’s Samsung Forums reported a range of bug, from screen flickering and slow performance to the Dual Messenger feature not working, devices entering recovery mode following the installation of Android 12, and even being unable to take screenshots or utilize the photographic camera.

Solution

Equally a upshot of these issues, Samsung temporarily stopped the Android 12 rollout for the Galaxy Z Fold iii and Z Flip 3, resuming it presently afterwards following critical problems fixes. If you haven’t yet updated your Z Fold 3 to Android 12, information technology should now exist safe to do then. If you’re nonetheless experiencing whatever of the issues you outset noticed after installing Android 12, ensure your phone has the latest update. Should these problems persist, we recommend contacting Samsung for support.

Issue: Connectivity issues after Android 12 update

Some Galaxy Z Fold 3 users on Reddit have been complaining of connectivity bug following updating to Android 12. Although this is affecting phones on other networks too, T-Mobile customers seem to be the worst affected, with many complaining of losing prison cell indicate and being unable to transport or receive texts or make or receive calls. T-Mobile is aware of the issue and is working on a set up, only information technology’southward not articulate yet whether the hardware is involved.

Solution

If this is happening to yous, T-Mobile recommends contacting your local retail shop for support or to exchange your device for a new handset. Y’all’ll be able to commutation even if you lot’re out of the usual fourteen-mean solar day return period.

Issue: Camera app not displaying Dual Screen button for selfies

A number of users on Samsung’due south Community forum have noted that, when trying to take a selfie in the Photographic camera app, they don’t run into the Dual Screen button. This is ordinarily situated in the peak-right of the master (folding) screen and allows the user to see a preview of their selfie on the cover screen too, assuasive them to take a selfie with the more powerful rear camera. However, on occasion, y’all may notice that it isn’t there for yous to tap.

Solution

Fortunately, there’s a very quick ready for this. As other Samsung Community users take noted, opening the Camera app from the embrace screen (rather than the main screen) will ensure that the Dual Screen push button appears where information technology should.

Issue: Samsung Pay not working

This seems to be a semi-regular theme among recent Samsung phones, and the Galaxy Fold iii appears to continue this tradition. Namely, it has a problem with Samsung Pay, at least if you’re in the U.K. (and a few other European nations). Co-ordinate to more than than one Samsung Customs user, the Samsung Pay app doesn’t work for them, confusingly displaying a message in German and preventing them from proceeding further when setting up. This upshot also appears to be affecting the Z Flip 3 in more or less equal mensurate.

Every bit with previous instances of this issue, the problem arises from a mixup in the CSC code with which the telephone is originally set upwards. Devices running EUX (Eu software) instead of EUA (U.K. software) will exist able to prepare in English, only Samsung Pay will operate in German, which is obviously less than ideal for most people residing in the U.M.

Samsung moderators take suggested a number of possible fixes for this problem, although some users report that it doesn’t work for them. Samsung too issued updates at the end of last year designed to fix this upshot.

Possible solutions

Restart your Z Fold 3.
Go to
Settings
and check for software updates. Download and install whatever available system updates and/or Samsung Pay updates.
If this doesn’t solve the outcome, try turning off Wi-Fi and then turning it on once again.
You could also try uninstalling and reinstalling Samsung Pay.
Information technology’s likely that Samsung will get around to addressing this result via an update of some kind, as it did with the Galaxy S21. Still, for at present, yous may be stuck with it if the to a higher place tips don’t work.

Browser shown on the open Galaxy Z Fold 3. — Andy Boxall/Digital Trends

Issue: Screen protector problems

Some users of the Z Fold 3 have encountered a diverseness of bug with the phone’s pre-installed screen protectors. These problems aren’t always exactly the aforementioned, with some reporting bubbling and others reporting inconsistencies in the protector’s adherence to the screen.

Equally annoying as such niggles may be, it’s strongly advised that you don’t remove the pre-installed screen protector yourself, especially when it comes to the main foldable screen. Instead, you lot should contact Samsung as soon as possible to conform a set or a replacement.

On the other hand, at to the lowest degree one user has asked whether it’south safety to remove the outer film that comes wrapped around the phone out of the box. This is indeed safe.

Bug: Unable to acquire GPS location in apps

Some users take complained that apps they utilise are unable to receive their GPS location information from the phone.

Possible solutions

One Samsung Community user suggests clearing the enshroud and data of the apps unable to receive GPS data. Simply become to
Settings
>
Apps
>
[App]
>
Storage
>
Clear cache and data. Information technology may also be worth double-checking permissions for each affected app, merely in case they don’t have the authority to receive your location.
This is an consequence that has affected other Samsung devices in recent years, so you may simply take to wait for a software update for a set. You tin cheque if one is available by doing the following. Open the
Settings
app on your device. Curlicue downward to
Software update. Select
Download and install.
If a new update is available, your device will obtain it.

Consequence: Tin can’t activate unlocked Z Fold 3 on Dart

This is one of the more than complicated and difficult issues encountered so far with the Milky way Z Fold three. Quite a large number of U.s.a.-based users have reported that they can’t activate their phones on Sprint. This seems to exist an result arising from T-Mobile’s merger with Dart and from how Samsung has optimized the telephone (or not) for using a T-Mobile or Dart SIM card.

As of writing, the simply fix appears to exist contacting T-Mobile and/or Dart to actuate your handset and trying a dissimilar SIM bill of fare (i.e. a T-Mobile rather than Dart SIM). That said, some users have reported that the issue was resolved afterward several days, with a few noting that they were somewhen able to actuate their phones via either the T-Mobile or Sprint websites.

Typing on the closed Galaxy Z Fold 3. — Andy Boxall/Digital Trends

Problem: Battery draining too fast

The Milky way Z Fold three is a enervating phone, given its folding main screen and additional encompass screen. You’d therefore expect it to eat through battery life fairly speedily. However, some users are griping that it’s running downwards its battery more quickly than it arguably should, particularly when they use the telephone’due south 120Hz refresh rate (which is bachelor for both screens).

Workarounds

This is a fairly common trouble for virtually phones, although, in the case of the Z Fold 3, you may want to try turning it downwards to a 60Hz refresh rate, which will improve your battery’s mean solar day-to-day longevity. Otherwise, there are a number of other workarounds you tin can try to increase your time betwixt charges.

Turn on Protect Battery, as recommended by certain users. This can be done past going to
Settings
>
Bombardment and device care
>
More battery
>
Settings
>
Protect battery.
It’s also worth turning on battery optimization. You lot tin can do this by going to
Settings
>
Battery and device care
>
Battery
>
Ability manner
>
Optimized. Also, activate
Adaptive power saving
on the same screen.
You can get rid of enervating apps, or at least limit your use of them. You lot tin can check which apps are consuming the most battery power past going to
Settings
>
Battery and device care
>
Battery
>
Bombardment usage.
You could as well try resetting your app preferences. Go to
Settings
>
Apps
>
More
>
Reset app preferences.
Try disabling scanning for Wi-Fi and Bluetooth. Become to
Settings
>
Location
>
Improve accurateness
>
Disable Wi-Fi scanning. So select
Disable Wi-Fi scanning.
You can switch off groundwork information and activity for less-important apps. You can do this past going to
Settings
>
Apps *> [App] > *Mobile information
>
Allow groundwork data usage
>
Off. So exercise the same again, but after picking an app, get to
Battery>
Permit background activity
>
Off.
Or yous could try disabling notifications for apps. First, tap and hold the icon of an app you’d like to disable notifications for, and and then tap
App info
>
Notifications
>
Bear witness notifications
>
Off.
Endeavor turning on adaptive effulgence for your brandish. Get to
Settings
>
Display
>
Adaptive brightness.
Or effort checking your settings thoroughly for any other feature that may be working in the background that may be unnecessary. For example, sure apps check location data, which y’all can switch off by going to
Settings
>
Privacy
>
Permission manager
>
Location.
Finally, y’all could try wiping the phone’s cache partition via recovery mode. Switch off the phone, then press and hold the
Power
+
Book up
buttons. Release them when you see the Samsung logo. So apply the
Volume
buttons to coil through the options until you achieve
Wipe enshroud segmentation, which you can select by pressing the
Power
push button.

Problem: Z Fold 3 randomly rebooting

This is a rarer problem, although information technology has been noted to also bear upon the Note twenty and Note 20 Ultra. Basically, the Z Fold three randomly restarts without alarm, with one user noting it happens multiple times.

Possible solutions

While this event seems to impact only a very small minority of devices, there appears to be no clear fix for it at the moment. That said, there are two things worth trying:

Start the telephone in Condom Mode (hold the
Power
button, and when the Samsung logo appears, press and agree the
Book down
button until the
Safe style
choice appears). This restricts your phone to employ only native apps, and so if you find that your phone doesn’t restart randomly, this suggests that a 3rd-party app is causing the problem. Accordingly, delete all of these apps and and then add the most important ones back 1 past one, making sure to confirm that none of them reintroduces the problem.
You could also endeavour wiping the Z Fold iii’s cache partition. Kick upward the phone in recovery fashion by holding the
Power
+
Volume up
buttons when the device is switched off. Then select
Wipe cache partition.