iPhone 12 screen is not working? Here’re reasons and solutions
Updated on Apr 26, 2022 8:20 PM
Summary: This article provides information about why iPhone 12 touch screen is not working and how to troubleshoot touchscreen bug on iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 Mini and other iPhone models.
Unless yous have an consequence with the touch screen, your iPhone 12 should respond to bear upon or annals touch input when you’re placing your finger on the screen to do things you want. If the iPhone 12 screen is not working – despite removing the screen protector and phone example, there’s probably a software or a hardware trouble.
It turns out that you’re having an unresponsive screen on iPhone 12 while it’s lying apartment. You cannot unlock the device until picking it up. The screen doesn’t respond to the uncomplicated swipe of the finger and won’t let yous enter your passcode. Or, maybe you outset noticed the result when using a certain app – you’re unable to select specific dates in Google Calendar, and even you’re struggling to type a text message.
Regardless, y’all should first find out why the iPhone 12 touch on screen stops working and so follow the troubleshooting steps mentioned below in the sequence to solve the screen malfunction.
Why Is iPhone 12 Screen Not Working?
Sometimes it’s a bit hard to identify exactly what’south causing the touch on screen on iPhone 12 is not working. The iPhone 12 processor and software are in charge of interpreting input from the affect screen; when they don’t work correctly, the consequence should kickoff. The screen becomes unresponsive in an app or slow to answer with the passcode screen is ever the upshot of a software trouble.
iPhone 12 touch screen is made up of glass console and digitizer. The drinking glass console is the summit protective layer and is affected by grease, dirt or moisture. The digitizer is not really the drinking glass that you touch; it’s located right beneath the glass layer and responsible for the affect detection. Once the digitizer is broken, it doesn’t reply to touch at all. This is owing to a hardware issue and would happen afterward dropping the iPhone 12 on the floor.
If your iPhone 12 cannot recognize any touch at all after fixing the software issue, information technology’south more than likely acquired past the defective hardware. Skip to this department beneath.
One Report on iPhone 12 mini Touchscreen Outcome
It’s not uncommon to feel outcome with touch screen beingness not working or responding on an iPhone. Apple tree has reported that a small percentage of iPhone Ten displays and iPhone 11 displays exhibited bear on issues due to the faulty display module, and it has provided repair options to supervene upon the component, free of charge. Then if the iPhone 12’s brandish stops responding or responds to bear upon intermittently, or the display reacts fifty-fifty though it was not touched, contact Apple and go your device serviced.
Apple hasn’t delivered the replacement service for iPhone 12 series, but the latest iOS update finally has the unresponsive screen bug sorted out. According to Apple Back up Discussions, some users complained that there’s an intermittent touchscreen issue with their iPhone 12 mini where it stops registering touch input randomly, and later updating to iOS 14.two.one, the screen works fine.
Information technology’due south a useful troubleshooting method that you lot can use it on your iPhone 12 or iPhone 12 Pro (Max).
Try and Force Restart your iPhone 12 (Pro, Pro Max)
First things get-go: If yous haven’t washed so already, restart. Aye, information technology’s obvious, but sometimes, a restart is only what your iPhone 12 needs to get the touch screen working again. Before you spend your try troubleshooting, try a normal reboot of iPhone 12 to come across if information technology fixes the issue.
Printing and hold Side push and either Volume button for a few minutes. When the power off slider appears, drag it to the right to plow off the device. Then printing and concord the Side button until the iPhone 12 boots upward again.
Unfortunately, chances are that the touch screen stops working and isn’t responding to your command of dragging the slider. In this example, you need to try and force iPhone 12 to restart.
How tin you force restart iPhone 12 to resolve the touch issue?
It’s pretty easy to do this. Press and quickly release Volume Up button, press and quickly release Volume Downwardly button, then press and agree the Side button until your iPhone 12 displays Apple logo.
The iPhone 12 should restart. Typing in your passcode on the lock screen to see if the unresponsive touch screen responds.
If the touchscreen on iPhone 12 still doesn’t work later on several attempts of forced restart, follow the suggestion below.
Check and Remove Screen Protector and Example of iPhone 12
Before going on ruling out stubborn software glitches in the iPhone 12, check the case and screen protector and if necessary, remove them. The accessories may not be applied properly for iPhone 12 and its touchscreen, which interferes the display’s touch sensitivity and leaves y’all with bear upon screen on iPhone 12 not working trouble. The unresponsiveness occurs especially at the edges of the screen and at the acme nigh the notch.
Grease and muddied can affect the screen’southward sensor and thus the screen fails to reply to user’s thumb. Simply clean the screen and continue it dry.
If iPhone 12 Screen Stops Responding when using an app: Uninstall information technology and then Reinstall
If the iPhone 12 touch screen isn’t working only when you’re using a specific app, you could repair the state of affairs by using the uninstall-reinstall trick. Doing this volition save you a trip to Apple Store.
Any app on your phone might act up at times, and when it turns out to exist unresponsive, iPhone 12 stops working every bit information technology should.
How to uninstall the app on the iPhone 12?
Locate the app that is causing the affect screen result on the iPhone’s 12 Home screen, then press and hold on its icon until a carte pops up. Tap Delete App, and the tap Delete to confirm. Repeat this process until you lot delete all of apps.
Alternatively, long-press the app icon for a few more seconds until the all of the apps offset to jiggle, tap on the Remove icon on upper-left corner of the app, and so tap Delete App followed past Delete.
To reinstall the app to iPhone 12, get to App Store, search the app, and download it. Make sure to update the app to its latest version at present and then, as information technology has the bug fixes.
Update your iPhone 12
Equally we outlined above, Apple has e’er released iOS 14.2.one with updated patches for the iPhone 12 mini screen unresponsive to touch consequence. Similarly, update your iPhone 12, iPhone 12 Pro or iPhone 12 Pro Max to the latest version iOS to see if this will help the bear on screen become responsive.
How to update iOS on iPhone 12:
Become to Settings > Full general > Software Update, if at that place’due south an update bachelor, tap on Download and Install. You can turn on Automated Updates to update your iPhone 12 automatically.
If y’all fail to perform the wireless update, try to update iPhone 12 with iTunes or Finder.
Use an iOS Repair Troubleshooter
If none of the solutions discussed above accept worked for yous, it might be fourth dimension to deal with the stubborn software-related issues that outcome in the issue with the touchscreen on iPhone 12 existence non working and frozen. The software outcome is difficult to perceive with eyes, for case, some users reported that the iOS xiv.2.1 update didn’t solve the problem, just started the unresponsive screen issue. It’southward usually the mistake related to the arrangement or the firmware and a wise and smart way to rectify the state of affairs is to run iOS System Recovery on either a Windows PC or Mac.
Why exercise you need to repair the system or why does an unresponsive iPhone 12 screen have to practice with the iOS system. In fact, the iOS software and everything in the device are interacting with each other and therefore, your iPhone 12 works fine. The software takes intendance of this, providing options to downloading the iOS firmware once more without performing a mill reset.
How can y’all prepare an iPhone 12 screen that won’t respond to touch on?
Make certain you download the program and install information technology properly on your computer. Then:
- Open the tool, and click “More tools” on the lower left corner of the startup window.
- Cull iOS Arrangement Recovery tab.
- Click Start button on the introductory window.
- Cheque “Standard Manner” option and click Confirm button. This repair mode will not erase your iPhone 12 data. Try Accelerate Manner when the Standard Way fails.
- Select the latest version, or an appropriate version of iOS firmware for your iPhone 12. Click Download to the right side.
- In one case downloaded, click Fix button and let the computer repair your iPhone 12, iPhone 12 mini, iPhone 12 Pro or iPhone 12 Pro Max.
Update or Restore iPhone 12 in iTunes or Finder
Now y’all’ve come to this part. You need to update your iPhone 12 that is not responding to touch, and the way is to put the iPhone 12 into recovery mode and so reinstall the iOS to the latest version. Provided the trouble persists after that, you’re probably attempting to perform a DFU restore. Annotation that this is not an Apple tree-recommended solution.
Update iPhone 12 in recovery mode
- Connect your iPhone 12 to the calculator.
- Open Finder on Mac with macOS 10.fifteen or afterwards. If you have a PC or a Mac running macOS 10.14 or before, launch iTunes. Update it to latest version first.
- Put the iPhone 12 into recover mode: Press and quickly release Volume Upwards button, printing and apace release Book Down push button, keep pressing Side button until y’all run into the recovery mode screen. Don’t release the Side button if you lot see the Apple logo.
- Now, expect at the iTunes window or Finder window. It offers you the option to Update or Restore iPhone 12. Choose Update to download the latest version of iOS. The update process won’t wipe off whatever information.
- If this fails, echo the steps to a higher place and click Restore this time. Your computer restores your iPhone 12 to factory settings with the latest version of iOS installed.
DFU restore iPhone 12
You lot could try to bring iPhone 12 in DFU fashion and restore from a fill-in (if you lot have one) to see if it helps. DFU restore could repair the arrangement bugs that make your iPhone 12 bear upon screen cease working or responding. The process is a little catchy and you can utilize the detailed instructions on this folio.
If information technology works, the touchscreen was responsive over again and working!
- Launch iTunes or Finder.
- Plug iPhone 12 to the figurer using the Apple-supplied USB cablevision.
- Printing and release Volume Up button, printing and release Volume Down push, press and hold the Side button until the screen goes totally black. Press Side and Volume Downwardly buttons for 5 seconds, so let go of Side button. Keep holding the Volume Down button until iTunes or Finder informs you that information technology has detected an iPhone in recovery mode. Click OK.
- Now restore your iPhone 12.
It’s Possible a Hardware Issue with iPhone 12….
Take you tried all of these tips and your iPhone 12 touchscreen is all the same not working? If so, you should probably contact Apple Support and make a reservation with Genius Bar to go the iPhone 12 checked out. It’s likely that the problem is a hardware error, rather than software related.
For whatever reason, you recently dropped your iPhone 12 to the ground, and the impact screen has been broken. This more often than not means that the digitizer is broken. In a worse case, the LCD screen cable connector that connects LCD screen to logic lath is loosen because of the physical impact. When the digitizer and LCD screen fail to connect to motherboard then with no doubt the screen on iPhone 12 tin’t work unremarkably.
If this is your case, you demand to disassemble your iPhone 12 and reconnect the LCD screen cable connector. Just we don’t expect you lot do this yourself, every bit the wrong operation would make the iPhone 12 useless. Visit an Apple Store and replace the faulty units in the internal of iPhone 12.
iPhone 12 unresponsive bear upon screen event resolved! For related problem, if the screen is black, bank check out guide on how to prepare black screen of death on iPhone to get it back to life.