Iphone Turn Off Screen During Call

Sometimes while I am talking on a call, the screen goes black. I tin can’t hang up or change anything on the screen. Tapping the screen, or the push is ineffective. I have to await until it returns to normal by itself, which tin can take v minutes. What should I practise to prepare it?

iphone screen goes black during call.jpg

Making and receiving calls are basic functions of any mobile phone including iPhone. Although the number of people using the WhatsApp, Telegram, Line and others to send information and chat is increasing rapidly, people all the same like to call others when something urgent or of import happens. Notwithstanding, a trouble occurs to iPhone of some people. That is, their iPhone screen goes black during call. And whatever they exercise they cannot hang upward or render to the abode page. The screen just stays blackness for a long time. And they tin can practise nothing but waiting. Some people think this problem is hard to prepare. Not at all! Actually, it is piece of cake to fix following the advice of this passage. Welcome to read ahead if yous take a similar trouble on iPhone.

Possible Reasons
How to Fix iPhone Screen Goes Blackness during Call
    Method 1. Clean the Screen and the Sensor
    Method 2. Uncover the Sensor to Set iPhone Goes Black During Calls
    Method 3. Disable the Reduce Motion
    Method 4. Ready iPhone Screen Goes Black during Call with TunesKit iOS Organisation Recovery
    Method 5. Uninstall the Compass App
    Method 6. Reboot iPhone

Possible Reasons

You may find this fact early that the screen of iPhone turns black when you are having calls. That is because the Proximity Sensor functions to avert screen being touched and leading to hanging upwardly calls or other incorrect operations. Generally, the screen volition lite up when you bring your iPhone away from your ear. If your iPhone doesn’t, at that place may be some issues with the Proximity Sensor itself, the screen or the iOS system.

Hardware damaged
– The worst situation is that the Proximity Sensor is damaged on your iPhone that the screen will go black mistakenly. If your iPhone has been dropped or water damaged, it would be improve for you to accept it to an Apple Shop to have a bank check.

Software issue
– Sometimes, the wrong settings on our iPhone will atomic number 82 to some small-scale glitches including this iPhone going black during calls. Ensure that yous are now using the latest iOS version to get the bugs fixed.

How to Set iPhone Screen Goes Black during Call

The post-obit are vi solutions nosotros find for yous to fix the blackness screen issue. You can try them i past 1.

Method one. Make clean the Screen and the Sensor

When yous use your iPhone, gust, sweat and other things may stay on the screen and sensor leading to iPhone goes blackness during phone call. And then, y’all need to make clean the trash on them. Some of you have the screen protector to protect your screen which may cake the screen and the sensor and hold grit. You should remove the protector and use a make clean cloth to eliminate trash and accept a phone call to discover if that works.

clean iphone screen

Method 2. Uncover the Sensor to Ready iPhone Goes Black During Calls

Exercise not cover the proximity sensor of your iPhone will be helpful when you encounter the issue that iPhone goes black during calls. If the proximity is covered, your iPhone will lock itself automatically. When you are making a call, you can turn the speaker on to continue your face away from the sensor. If you are now using an iPhone protector, you can take it off and see if the problem nevertheless exists.

iphone proximity sensor

Method 3. Disable the Reduce Motion

Motion effects of iOS can create the perception of depth on the Dwelling screen and too within apps. But it will bring more burden to your iPhone, causing problems like iPhone going black during calls. Y’all can use Reduce Motion to plow off these effects and save your iPhone. Follow the steps below.

Step 1:
First of all, click the
of your iPhone.
Step two:
Click the
Full general
button and
Step 3:
Notice out the
Reduce Motility
switch and plough it off.

reduce motion

Method 4. Prepare iPhone Screen Goes Blackness during Phone call with TunesKit

If these solutions do not work on your iPhone, your iPhone may have some iOS arrangement problems. But there is still a method to prepare it. you demand to use some iOS system repairing tools. TunesKit iOS Organisation Recovery is a good choice. TunesKit has a potent function of fixing 150+ iOS organization problems, including iPhone stuck in Apple logo, white screen, recovery mode, iPhone cannot make or receive calls, etc. iPhone, iPad, iPod bear on, fifty-fifty Apple tree Idiot box can be stock-still by this tool, if in that location are some system problems on them. Also, information technology can degrade iOS, fix iTunes errors and enable you to apply i – click to enter or exit the Recovery Mode. It is loaded with two modes: Standard Mode (to solve common issues) and Avant-garde Mode (to solve serious issues). Yous can apply the Standard Fashion to ready some common issues like iPhone going black during calls.

You can employ only 3 steps to ready your problem easily. Beginning of all, download and install TunesKit.

ios system recovery

Main Functions of TunesKit iOS System Recovery

  • Gear up iPhone going black during calls within several steps
  • TunesKit iOS Organisation Recovery offers a 100% success rate.
  • Supports the latest iOS version including iOS 15.
  • One-click to enter or exit Recovery way for free
  • Fully compatible with all the iOS devices

Footstep 1Launch TunesKit

Connect the iPhone with your computer with a USB cable. Start this software. When the computer has detected iPhone, you tin enter the Recovery Mode automatically. Or just click the Enter Recovery Way button. You can use only 1 click to enter or get out Recovery Mode with the help of TunesKit, isn’t very convenient? Click the Get-go push finally.

connect ios device

Pace iiCull the Standard Mode

Choose the Standard Way to fix iPhone goes black during phone call without data loss. Tap the Next push button which is at the right corner.

select mode

Step three
Download Firmware and Fix iPhone Screen Goes Black

download firmware

Check and edit the data of your iPhone on this page and tap the Download push. If that has been finished, click the Repair button. Wait until your iPhone is fixed.

fix ios

Method v. Uninstall the Compass App

It seems the Compass app has nothing to exercise with the iPhone goes black during call problem. But many users solve this problem past uninstalling and deleting information technology. The actual reason is non clear merely information technology is still worth to trying. Anyhow, deleting an app is very easy and this app is non often used.


Method half-dozen. Reboot iPhone

When you face minor glitches like iPhone going black during calls on your iPhone, you tin try rebooting it. Rebooting an iPhone means a soft reset, which will refresh all the cache and procedure to make your iPhone works smoother. Meanwhile, information technology volition do any harm to your iPhone. If you don’t know how to reboot your iPhone, await at the following steps:

For iPhone X or later models:
Press and agree the
volume down
push until the superlative slider appears. Slide the slider to turn your iPhone off. After 30 seconds, long printing the
button to plough your iPhone on.

restart iphone

For iPhone 6/7/8:
Long press the
push button untile the silde appears. Plough off your iPhone by dragging the slider. Expect 30 seconds and continue holding the
button to turn on your iPhone.

restart iphone


In society to solve your problem that iPhone screen goes black during phone call, we collect some useful methods. What you demand to do is to detect 1 or 2 that you recall suits your situation. If you are not certain, just try them 1 by one or use
TunesKit iOS System Recovery
to fix this problem directly. This software is designed for solving iOS system issues like the black iPhone screen problem. Y’all can fix your iPhone easily and without data loss.


Brian Davis has covered tech and entertainment for over 10 years. He loves engineering in all its forms.

Source: https://www.tuneskit.com/fix-ios/iphone-screen-goes-black-during-call.html