Kindle Unlimited Oops Something Went Wrong

I bought a kindle volume yesterday, just it won’t download to my Kindle PaperWhite. Any one experience the same issue?

Amazon Kindle store is one of the most popular online ebook vendor. Information technology offers different reading methods to its users, similar kindle east-ink device, kindle app and kindle burn down tablet. When comes to kindle book not downloading, it is really frustrating. Here I will share the trouble shootings of kindle books not downloading event so that you lot can get all your kindle books downloaded.

Before the general solutions, I want to share some solutions to the issues that we can identify what causes them.

Example 1: License Limit Reached

license limit reached

If you see this message when you lot try to download kindle books, that means your kindle books license limit is exceeded. Co-ordinate to Amazon’due south kindle store terms:
“Kindle content is licensed, non sold, to you past the Content Provider”
. Delight keep in mind that Kindle books can simply exist downloaded to a sure number of devices and apps at the same time.

Usually, the limit is 6 devices per user which is set past the publisher but in that location may be regional differences depending on the country where you live. If information technology is disclosed, you can observe it at the product detailed folio every bit the below picture.

publisher limits


Yous can always download kindle books to 1 of your regular devices or delete the kindle device you’re no longer using on Amazon website. Below is how to:

Go to Manage Your Content and Devices on Under
tab, select the device you’re not using, click on
“Device Deportment”>>”Deregister”. So endeavor to download this book on your current kindle device again. It should be succeeded this time.

Deregister kindle device

Case 2: Kindle eTextbook not Downloading

When comes to Kindle eTextbooks, the kindle book non downloading issue volition exist more than oftentimes. Information technology has much more limitations compared with other normal kindle books.

Kindle eTextbooks may not supported on Kindle Eastward-Readers and Kindle Cloud reader, but only the latest version of Kindle for PC/MAC.

kindle eTextbooks limits

Simultaneous Device Usage: Up to 2 simultaneous devices, per publisher limits.

kindle eTextbooks limits


one. Please bank check the etextbook detailed page on Amazon to see which kindle app or device supports this book, and then use the correct device to download the kindle books. Usually, eTextbook only can be downloaded to the latest version of Kindle for PC/MAC.
2. Meanwhile, please ensure the kindle book only exist downloaded to limited kindle devices.

Case 3: General Solutions for Kindle Books non Downloading

Solution 1

Turn off and restart your kindle.

This is the most common tip but can assist you fix nigh of your problem. Learn how to restart or reset kindle to factory in different ways now.

Solution 2

Bank check your wireless connection and ensure it works properly.

How to:

Disconnect the wifi and reconnect it again. If information technology yet doesn’t works, you can disconnect the current wifi and connect to your mobile hotspot. If this can aid you download the kindle books, that means there must exist some problem with your wireless connectedness.

Depression bombardment level may cause the poor internet connexion. So please ensure the battery is charged sufficiently. Let’s say charge your kindle when its battery is less than 25%.

Solution 3

Delete and Re-download.

1. If your kindle book or kindle app get stuck during the book downloading, you can delete the volume from your kindle app and try re-downloading it from your kindle cloud.

two. If the Kindle books keep stucking, and then delete the kindle app and re-download it. Then attempt to download the kindle books once more.

Solution 4

Permit it alone and try to download the Kindle books about 1 or 2 hours later.

There must be some sort of server commitment error. I am getting the same problem. When I try to download books from the Cloud to my Device (iPhone vi+), the download fails at ~99.v%. I’ve tried multiple books, and all fail to download completely. I receive the “Tap to Retry” message again and again.

It could be the server-side event if your kindle book get stuck at “awaiting”. This tin can exist proved by the feedback from Amazon side:
we’re facing the technical effect with our website and we’ve reported this to our technical team, and they’re working on it. This issue will exist stock-still within 1-2 hours. I’m really distressing for the inconvenience caused to you. This issue will be stock-still inside one-2 hours, once the issue fixed you volition be able to download the volume.

Solution 5

De-annals and register kindle/kindle app.

Deregister will clear all the data of your kindle/kindle app. This also tin help you lot clear some unidentified effect.

Solution vi

Update your kindle firmware to the latest version.

The software error also tin crusade the kindle volume not downloading issue. Please cheque whether the firmware of your kindle device is outdated. If aye, please update information technology.

update kindle firmware

How to: Go to the home page of your Kindle device>>Iii dots>>Settings>>Device Options>>Advanced Options>>Update your kindle.

update kindle firmware

Solution 7

Check your digital orders.

1. Get to your Digital Orders and check if the issue book has been ordered successfully. If not, delight buy information technology once again.

2. Meanwhile, y’all need to cheque the your 1-click payment are valid or not. Usually, the Amazon doesn’t requite the option to disable 1-click for kindle purchase, so the but thing you need to check is the credit card you tie to 1-click purchase is still working or non.

Solution eight

Deliver the kindle book to a specific kindle device or app.

Go to the Manage Your Content and Devices page at Amazon to discover the ebook or app that won’t download. Then tick the box earlier the book, then click on “Deliver”, select the device you want to deliver this book to in the popular-upward window and then click on “Evangelize”. And so endeavour to download this book over again.

Solution nine

Hard reboot the kindle.

Now you may have tried everything mentioned to a higher place, similar checking the wifi connexion, re-download, de-annals and register once again, but still cannot download your kindle books. Hither comes to the ultimate solution:
hard reboot your kindle.

ane. Hold down the power push for twenty seconds and then release it. Make certain you go on belongings the push for 20 seconds even the screen goes black.

two. The screen should flicker. You lot’ll see the Kindle splash screen and a fill-up bar. But look and your Kindle will come back to life. Please annotation: the fill-up bar is the sign that your kindle reboot successfully.

3. Then re-download your problematic kindle book. This time this book volition be downloaded successfully.

Solution x

If none of the higher up resolves your issue, contact Amazon support for assistance.

There are all solutions that can help you lot fix kindle books non downloading. If you have any better solution, please share them in the below comments.

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Iris Yan joined Epubor since 2017. She always wants to share everything related to ebook reading and improve your reading journeying.