How To Ready Galaxy S9 Power And Volume Buttons Not Working
The Galaxy S9 family of smartphones is an advanced and feature-rich group of mobile devices with many loyal fans. Every bit with any smartphone, however, no matter how high end it may be, problems can ascend with the phone’due south hardware or software. One trouble that some users have reported with their Galaxy S9 phone is an consequence where the power and/or volume buttons stop working properly. In this article, I volition go over how to troubleshoot this type of trouble with your phone, and provide some suggestions on how to resolve whatsoever issues that you lot discover.
Many users may presume that when their buttons don’t work, that this must betoken a hardware problem – “at that place’south something wrong with my phone!” While hardware problems are a possibility, with smartphones information technology is at least equally likely that the actual source of the trouble is in the software. Phones aren’t just phones; they are actually pocket-size computers simply like the ones you may have on your desktop at school or work. And of course, computers oft have software bug. The Android operating organization your telephone uses is very stable and reliable, but no software is perfect and in that location are an almost infinite number of things that can potentially get incorrect.
And so, whether the problem with your phone buttons is hardware or software-related, this article volition assistance you get to the bottom of the result.
Diagnosing a Hardware Outcome
- Diagnosing a Hardware Issue
- Diagnosing a Software Result
- Is Your Telephone in Car Manner?
- Do You Accept the Latest Android Version?
- Did the Problem Kickoff When You lot Installed a Third-Party App?
- Clear Your Enshroud
- Try to Restore the Device to Its Factory Default Settings
- Nothing Worked, Help!
It is very unproblematic to test whether your phones power button are physically working. Press the power button and await for the device to plough off or on. If the device goes from on to off or vice-versa, then your power push is physically working.
Testing the volume upwardly and down buttons is a fiddling trickier. To test the volume downward button, press the ability button and the volume down push button together and hold for well-nigh x seconds. Your Milky way S9 should do a soft restart (this won’t hurt annihilation or cause you to lose whatever information). If the phone restarts, and then you know in that location is zippo physically wrong with the book downwards button.
To test the volume upwards push button, press and hold the book up and ‘Bixby’ buttons and printing and release the power button. When the Samsung logo appears, release all the buttons. You lot’ve booted to the Android Recovery menu. Use the volume up and volume down buttons to scroll to “Reboot System At present” and hit the power push to confirm. This is the safe exit from the Recovery menu. If you were able to do all this, and so there is nothing physically incorrect with the volume up push.
If you weren’t able to perform these tests (i.e. the phone didn’t plow off or restart or go to Recovery fashion) then in that location is a hardware problem with your phone’south buttons and you volition need to become your Samsung Milky way S9 serviced past a telephone technician or by the retailer who sold you the phone.
Diagnosing a Software Event
It is much more probable that your phone’s buttons not working is being acquired by a software trouble. There are a lot of different potential causes for this, and then we will address them one past one, in the order of easiest fix to hardest/well-nigh involved fix.
Is Your Phone in Machine Mode?
Machine Manner or Driving Mode is the special operating mode for when y’all are driving your car, with a simplified interface that allows access to things that you might need while driving, like music and your GPS app. If your Samsung Galaxy S9 is in this manner, y’all will want to switch information technology back to regular mode and meet if that resolves the button issue. You can get complete instructions on how to turn Auto Mode on and off in this TechJunkie article.
Exercise You Take the Latest Android Version?
Android has a wide variety of versions and flavors. Your Samsung Galaxy S9 probably came with Android 8.0, “Oreo”, depending on your carrier. Carriers update the operating systems on their phones fairly regularly, and these updates usually coil out automatically to users. However, information technology is possible that your phone has missed an upgrade and this might be causing your issue with the telephone buttons. Fortunately, updating your Android version is very simple. Just go to Settings->About Phone->Software Update.
Did the Problem Start When You Installed a Third-Party App?
Apps are wonderful things – they let the states transport delayed texts, play games, chat with our friends, and do a thousands other things. All the same, not all apps are created equal and some unstable or badly-written apps could be causing problems with your phone. If the trouble with your phone buttons started occurring after yous installed a new app, there’south a practiced chance that the app is the culprit. There is a quick examination for this: reboot your phone into Safe Style (which stops all not-standard apps from loading) and run across if your buttons work while in Safe Way. If they practise, and so the problem is your app, and you lot tin can uninstall it while in Safe Way.
Going into Safe Mode is easy.
- Turn your Milky way S9 smartphone off.
- Printing and concur the Power button.
- Release the Ability push button when the Samsung logo appears on the screen.
- Press and hold the volume down push and release when you encounter “Safe Mode” appear on your screen.
Clear Your Enshroud
Like all smartphones, your Samsung Galaxy S9 uses cache retentivity to maintain app settings and assistance you in switching between apps. Immigration the app and system cache may aid articulate up software bug. To clear your cache, consult this article on how to clear enshroud on your Samsung Galaxy S9.
Endeavour to Restore the Device to Its Manufacturing plant Default Settings
If all else fails, a factory reset may resolve the event. The benefit of a factory reset is that it clears out pretty much every believable software problem. The bad news is that information technology does this by wiping out all your applications, data, and settings. Y’all tin brand a backup and restore these settings to your phone, even so. Earlier you even think most doing a manufacturing plant reset, y’all should dorsum upward your telephone by going to Settings->Backup and Restore.
To restore the device to manufacturing plant settings, check out this article on doing a hard reset of your Samsung Milky way S9.
Cipher Worked, Help!
So you know it isn’t a hardware problem, but updating Android, clearing your cache, and hard resetting your phone didn’t prepare the trouble with your buttons non working? Sad to say, this probably ways the trouble is something that you, every bit a consumer, are not going to be able to resolve by yourself. Yous will need to seek professional help from a phone repair technician or by taking the phone dorsum to the retailer or carrier who sold it to you.
Do you lot accept any suggestions, ideas, or experiences for dealing with issues with the buttons on a Samsung Galaxy S9 phone? If you lot exercise, then delight share them with u.s. in the annotate section below!