Pixel 5 Fingerprint Sensor Not Working

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Google Explains How to Fix Your Pixel half dozen Fingerprint Reader


| 3 min read

A person holding the Google Pixel 6.

As Pixel 6 orders slowly make their mode to customers, reports of “faulty” or unresponsive fingerprint readers are becoming incredibly common. We offered three easy solutions to this trouble before long after the Pixel 6 launch, but now, Google is offering some official tips to get your Pixel 6 fingerprint sensor working.

Update, 11/17/21:
Google is now pushing an update to “improve” the Pixel 6 fingerprint reader. I advise updating your device before taking the steps listed in this article, as the update may solve your Pixel 6 problems.

Google’s Explains Why Its Fingerprint Sensor Is Wonky

Nosotros weren’t as well surprised when people started lament near the Pixel 6 fingerprint sensor. Yes, most in-display fingerprint readers are pretty responsive, but they rarely have the speed and accuracy of dedicated fingerprint sensors or buttons. Plus, the optical sensor that Google uses tin have trouble with screen protectors, dry out fingers, and other minor obstacles.

But “enhanced security algorithms” are actually the cause of Pixel 6 users’ fingerprint woes, co-ordinate to Google. The company hasn’t explained how its “security algorithms” work, only it claims that the Pixel half-dozen may browse fingerprints slower than other phones.

The Solution: Firmly Press Information technology

A fingerprint reader scanning a finger.

idea Ink Design/Shutterstock.com

If you’ve re-registered your fingerprints with the Pixel 6 and are still having trouble unlocking the device, Google suggests pressing your finger firmly against the optical sensor and holding it in place. It’s probably a simpler solution that you were hoping for, but hey, I guess you need to accommodate those slow “security algorithms.”

Notably, Google says that the Pixel 6 fingerprint sensor may take problem in direct calorie-free. This makes sense, given that the optical sensor is basically just a camera that looks at your finger. If yous’re having trouble using the Pixel half dozen fingerprint reader in a vivid environment (outdoors or near a window), attempt to printing on it firmly until information technology unlocks.

I remember that this solution sounds a chip funny, but it’s reasonable. I propose pressing your thumb firmly against the Pixel 6 when y’all re-register your fingerprint, and for improved accuracy, registering the same fingerprint twice. (Keep in mind that yous can only register 5 fingerprints at a fourth dimension.)

Utilise Certified Screen Protectors

Pixel 6 Google Photos Magic Eraser tool
Justin Duino

Review Geek
staff had problem with the Pixel 6 fingerprint sensor, removing our cheap screen protectors instantly solved the problem. Information technology seems that some screen protectors just screw up the optical fingerprint sensor—and now, Google is suggesting some “certified” screen protectors to get things working properly.

Here are the screen protector brands suggested by Google:

  • Otterbox

    • Pixel six
    • Pixel vi Pro
  • Zagg

    • Pixel vi
    • Pixel vi Pro
  • PanzerGlass

    • Pixel six
    • Pixel 6 Pro

By the way, carriers ofttimes stick screen protectors on devices without telling customers. These screen protectors are usually pretty inexpensive—they’re not useless, but you know, they ain’t great. If you’re having trouble with the Pixel 6 fingerprint sensor, double check that you aren’t unknowingly using a cheap screen protector.

Other Official Tips

Pixel 6 Pro in Cloudy White

All the same having trouble? Google offers a few more solutions to your fingerprint reader woes. Nosotros’ll listing these solutions in quick bulleted form, since they’re (peradventure) not every bit useful as the steps listed above.

  • Moisturize: Optical fingerprint sensors don’t work bang-up with dry out fingers. As information technology gets common cold out, you lot probably need to utilize a bit of moisturizer.
  • Always-On Display: You lot can unlock your phone a bit faster when always-on display is enabled. Go to Settings, open “Display,” go to “Lock Screen,” and toggle “Always Show Time and Info.” (You can likewise utilise “Tap to Check Telephone” or “Elevator to Check Telephone.”)
  • Update Your Phone: Update to the latest version of Android, which may contain software improvements for the fingerprint sensor.

If yous’re still having trouble with your Pixel 6 fingerprint sensor afterward following all of these steps, open the Google Support page, scroll down, and click the “Contact U.s.” button.

Source: Google

Source: https://www.reviewgeek.com/102604/google-explains-how-to-fix-your-pixel-6-fingerprint-reader/