Since announcing itself to the world in 2011, Snapchat has done fairly well on the reliability front. The application very rarely crashes and the support squad is usually all over an issue minutes after information technology reveals itself.
Primarily beingness a camera app, Snapchat, at least, needs its camera module to piece of work flawlessly. Sadly, over the final couple of days, many users have been facing a rare and weird camera bug, which is giving them a blank screen when trying to access the camera.
Here, we’ll accept a look at the issue and the possible workarounds, while Snapchat itself tried to come up with a ready of their own.
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What is Snapchat’s response?
How to fix the Snapchat photographic camera black screen consequence?
Method #one: Check camera permission
Method #2: Clear cache and data
Method #three: Uninstall and re-install
Method #four: Factory reset
What is Snapchat’southward response?
Snapchat take officially acknowledged the effect on their Twitter page, but didn’t offer an explanation or gave u.s.a. a set. They also didn’t tell u.s. whether an update would be released for the same or it’d get fixed through a server-side push.
Nosotros’re enlightened some Snapchatters are having trouble using the app right now- hang tight, nosotros’re looking into it!
— Snapchat Support (@snapchatsupport) July 13, 2020
How to fix the Snapchat camera black screen issue?
Here are several ways to ready the black photographic camera issue on the Snapchat app. The method #3 below, reinstall, is said to be working for someone on Reddit. But before y’all do that, it’southward proficient to try the kickoff 2 methods as these don’t delete anything on your phone.
Method #1: Check camera permission
If you are on
iOS 14 beta, Snapchat’s photographic camera permission could have been revoked due to the Bone’southward meticulous privacy features. To meet whether you iOS is the culprit, go to Settings, coil down until you see the installed apps, tap on ‘Snapchat,’ and see if the toggle side by side to ‘Photographic camera’ is turned on.
users, too, could check this permission, even though it’southward unlikely to be the event. To bank check Snapchat’s permissions, become to Settings, tap on ‘Apps,’ and striking the ‘three-dot’ push button at the height right corner. Now, open ‘Permission director.’
Tap on ‘Camera.’
Curl downward to ‘Snapchat.’
And finally, see if it’due south set up to ‘Allow.’
Method #2: Clear cache and data
Whenever you run across an camouflaged issue, clearing the app’southward information and cache should be your go-to move. Here, likewise, y’all could endeavor and see whether it solves the outcome.
To clear the app information and cache of Snapchat, kickoff, go to Settings and so tap on ‘Apps.’ Search for “Snapchat” and then tap on it. Tap on ‘Storage.’
On the next screen, hit ‘Articulate data’ and ‘Clear cache’ respectively.
Method #3: Uninstall and re-install
If the two tricks don’t work for you, try uninstalling Snapchat right now and downloading the latest version from Google Play or App Store.
For what it’south worth, this method has been reported to be working by a Reddit user.
Method #4: Factory reset
If nothing else works, then you can hard reset your device (Android | iOS). Merely know that doing then volition delete all your information on your phone, and then exist sure to brand appropriate backups.
As mentioned, Snapchat is however to disclose the issue they are having. And so, for the time being, you tin can only pray that Snapchat fixes this issue in the next update.
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