Why Does Prime Video Keep Crashing

Amazon Prime number membership provides users with access to thousands of shows and movies and original content similar
The Wilds,
Utopia, and
The Expanse, only that doesn’t mean anything if you can’t go Amazon Prime number Video to piece of work correctly. Whether episodes won’t download for offline viewing, you lot keep getting error lawmaking later fault code, or your internet connection isn’t potent enough, missing out on your guilty pleasance or must-watch awareness is frustrating, to say the least.

Fortunately for you, we’ve compiled the most common Amazon Prime number Video problems and how to fix them, so you can get back to rampage-watching in no time. Note that you will need a paid Amazon Prime Video account and be located in the Usa or a U.S. territory to admission the service’s full features.

Issues with Amazon Prime Video

Virtually every Amazon Prime number Video user has encountered these delightful petty messages (frequently at the best part of the episode), simply what do they mean, and what tin can yous do to make them become abroad? While there is a long list of these codes (such as 1007, 7031, 8020, 9074, etc.), they all have similar solutions, generally related to software, hardware, cables, or the quality of your internet connection. Should yous have an fault code disrupt your viewing, try the following advice to encounter if whatsoever of these things could exist at fault.

  • Exit

    the Prime Video app on your smart TV, panel, tablet, smartphone, or PC and restart it. A great place to check online to see if there is an outage existence reported is DownDetector.com.

  • Check that you lot accept the latest updates for your browser, device, or smart Goggle box and that you’re not logged into more than 2 devices simultaneously.

  • Those using an external device to access Amazon Prime number Video should ensure that the HDMI cablevision connecting your display or smart Tv is compatible with HDCP ane.four (Hard disk content) and HDCP ii.2 (UHD/HDR content).
  • Perform an net speed examination to bank check your network performance — Amazon recommends a minimum speed of 1Mbps for streaming standard content and 5Mbps for HD or higher-resolution content.
  • Consider pausing the internet connection of any other devices continued to your network or disabling your router for a minute and turning it back on. If your router is onetime, you lot may desire to consider an upgrade.
  • Issues with devices not responding to Alexa commands can be resolved past unpairing and re-pairing the device via the Alexa app.
  • If you are all the same encountering bug with ane device but not others, check with your device’s manufacturer to update your DNS setting and disable any proxy servers or VPNs (if applicative).

Bug with Amazon Prime Video on mobile devices

If the in a higher place solutions haven’t done anything to resolve your issues, it’south probable some issue with the device itself. Since mobile devices and smartphones have proprietary apps and operating systems to access services similar Amazon Prime Video, they have their own unique solutions. Performing a difficult reset will ofttimes clear up your issues, merely hither’south how to set up them in case that doesn’t assist.

Amazon Prime Video on Android

Immigration the app data can often resolve connection problems on Android. Tap

Apps/Application Manager
Amazon Video. Tap
Clear Data, then tap
OK. Note that you may also have to sign out of the app and sign in again (as well every bit with Amazon Underground, if you brand use of it). You can also endeavour resetting your mobile internet connection by putting your device in airplane mode for a few seconds. Also, make sure y’all’re running the latest version of the app. If all else fails, delete the app and reinstall it.

Amazon Prime number Video on iOS

For iPad and iPhone users, restarting the app, re-downloading Amazon Prime Video content, deleting the app, and reinstalling are the merely options. Yous can also try resetting your mobile cyberspace connectedness by putting your device in airplane mode for a few seconds. Also, make sure you lot’re running the latest version of the app.

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Source: https://www.digitaltrends.com/home-theater/common-amazon-prime-video-problems-and-how-to-fix-them/