If your iPhone or iPod touch won’t charge

If your bombardment won’t accuse or charges slowly, or if an alert message appears, learn what to exercise.

Plug into power

To charge your device, follow these steps:

  1. Connect your device to the USB cable that comes with information technology.
  2. Plug into one of these three power sources:

Wall power outlet

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.


Plug your charging cable into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode. Don’t use the USB ports on your keyboard.

Ability accessory

Plug your cable into a powered USB hub, docking station, or other Apple tree-certified accessory.

If you’re trying to charge wirelessly with an iPhone viii or later, first make sure that you lot can charge with the USB cable that came with your device. If that works, and then get help with wireless charging. For a third-party accompaniment, bank check that information technology’due south Apple tree certified.

When your device charges, a lightning bolt appears inside the bombardment icon in the condition bar
, or a large bombardment icon on your Lock Screen

If your device charges slowly or won’t accuse

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don’t use damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Employ a wall power outlet and cheque for house connections between your charging cable, USB wall adapter, and wall outlet or Air conditioning power cable, or attempt a different outlet.
  3. Remove whatever debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

    Image of the charging port.

  4. Let your device charge for a half hour.
  5. If your device is still unresponsive, force restart your device:
    • iPhone 8 or later on and iPhone SE (2nd generation): Press and quickly release the volume upwardly button. Press and rapidly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone vii, iPhone 7 Plus, and iPod touch (7th generation): Printing and hold both the side (or acme) push and the volume down button until the Apple tree logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or before: Press and concord both the side (or top) button and the Dwelling button until the Apple logo appears.
  6. Let your device charge for another half hour.
  7. If your device still won’t ability on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You tin too contact Apple Support.

If your device stopped charging at 80 percent

Your iPhone might go slightly warmer while it charges. To extend the lifespan of your bombardment, if the battery gets too warm, software might limit charging above eighty percent. Your iPhone volition accuse again when the temperature drops. Effort moving your iPhone and charger to a cooler location.

iOS xiii and later utilize Optimized Battery Charging to slow the charge per unit of battery crumbling past reducing the time that your iPhone spends fully charged. Your iPhone uses on-device car learning to understand your daily charging routine then that it tin can wait until you need to apply your iPhone to stop charging past lxxx percent.* Optimized Battery Charging is active only when your iPhone predicts that it will be continued to a charger for a long menses of time.

* Information regarding your charging routine is stored but on your iPhone. The information isn’t included in backups and isn’t shared with Apple tree.

If an alarm says that your accompaniment isn’t supported or certified

These alerts can appear for a few reasons:

  • Your iOS device might have a muddy or damaged charging port
  • Your charging accompaniment is defective, damaged, or isn’t Apple-certified
  • Your USB charger isn’t designed to charge devices

Follow these steps:

  1. Remove whatever debris from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod touch.
  3. Effort a different USB cable or charger.
  4. Make sure that you have the latest version of iOS.
  5. Contact Apple Support to fix service.

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